A company that deals in sofa rentals in Dubai along with rent tables within Dubai will have to constantly update their website to improve the quality of their services. There is a need to focus on responding to customers at the earliest. Failure in doing so will lead to a reduction in the customer base.
Challenges of a traditional set up: In a conventional set up, renting sofa and tables for an event proved to be hectic. For instance a Chief Executive Officer(CEO) of a company wants to throw a party for everyone within the office. The first step would be is to contact a rental company through a telephonic call, give the details of party, the rental company notes them down. Now before coming to the day of the event taking place, keep in mind the rental company calculates the cost of transporting the sofas and tables to the customer’s main event. Upon reaching the customer finds the cost of rent to be too high but is left with no choice and pay. Then there is the chance of the customer left dissatisfied as the items that were transported were not on par. This would lead to the reputation of the rental company being tarnished over time.
Upscale the renting business: In light of conventional set ups being too costly, perhaps the owner of the rental company should market the company digitally. There are perks for switching to an online set up or rather a partial online set up. In an online set up the rental company has the opportunity to promote their items and services in broader details. The customer gets to see the items, can even customize the tables, sofas and so on. The best part of a digital set up is that the customer knows the cost of renting in advance, he or she has the option to either pay in advance through a debit/credit card or pay by cash on the spot. From then the rental company delivers the items to the targeted destination.
Improving services: In order for the company to improve its service, there is a need to incorporate automation into the company’s structure. Automating the company’s system can come in handy when it comes to keeping track of the rental items at all times. This would allow customers and the rental company to relax.